Services Offered
MBR offers many services in many areas. Click on an area title below for details.
- Sales and Marketing
- Customer Service
- Management Skills (Training and Presentations)
- Organizational Development
- Personal Development (Training and Consultation)
- Mediation Services
Sales and Marketing
- Sales Training
- Basic
- Intermediate
- Advanced
- Product Management Training
- Writing a Marketing Plan
- Marketing Consultation
Customer Service
- Outstanding Customer Service-Training and Presentations
- Conflict Resolution Training
- Dealing with Difficult Situations and Customers-Training
- Listening and Communication Training
Management Skills (Training and Presentations)
- Coaching a Successful Work Team
- Building Effective Teams
- How to Build and Keep a First-Class Workforce
- Professional Presentations and Public Speaking
- Interviewing from Both Sides of the Table
- Negotiation
- Project Management Simplified
- Myers-Briggs Type Indicator-administration, assessment and utilization
- Coaching
- Team Building
- Communication
- Roles and Goals-Effective Planning
- Time Management and Organizational Skills
Organizational Development
- Problem Solving
- Leadership Practices
- "Leadership Practices Inventory" Certified Administrator
- Team leadership
- Data Driven Decision Making
- Quality Improvement (TQM,CQI)
- Quality Improvement Teams
- Quality Improvement Tools (Flows, Maps, Statistics…)
- ISO 9000 Preparation and Auditing
- Internal Training Process Development
- Managing Change
- Strategic planning facilitation
- Assessing employee/departmental effectiveness
- Marketing
- SWOT analysis
Personal Development (Training and Consultation)
- Finding the Creative Thinker in Us All
- Positive Outcomes from Negative Events
- Relaxation Training for Improved Performance
- Stress Management
- Visualization for Performance Improvement
- Executive Coaching